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COVID-19 Update

COVID-19 Update

Critical business support and our focus on employee health. Learn More.

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Extended Warranty and Enhanced Service Plans

Reduce business risk through managed or enhanced service plans and improve safety, reliability, compliance and sustainability.

Choice of Extended Warranty or Enhanced Silver, Gold or Platinum Service Plans.

EXTENDED
1,2,3,4 Years
SILVER
1,2,3,4 Years
GOLD
1,2,3,4 Years
PLATINUM
2,3,4 Years
Repair or replacement of defective parts throughout life of service agreement
24/7 technical support hotline
One (1) service site visit per year
Two (2) service site visits per year
Visual inspection of meters
Visual Inspection of all joints for visible gaps
Update firmware and verify all Starline CPM products
Includes travel and expenses
Thermal imaging of all plug-in units
Thermal imaging of all Busway joints
Thermal imaging of all end feed units
Detailed and fully executed thermography report
Online portal to view test reports and documentation
Spare parts inventory management program
  • Extended Warranty recommended for all customers
  • Enhanced Service Plans recommended for Mission Critical facilities
  • Perfect for all orders that have Starline CPM meters

Proactive service programs will help your operation maintain peak performance today and tomorrow.

  • Enhanced service plans enable early detection of unexpected infrastructure maintenance that may require operational downtime
  • Lifecycle asset management ensures business continuity and our extended and enhanced service plans can support your short and long-term business goals
  • Our Enhanced Platinum Plan enables you to have the precise Starline product when you need it, to support your unexpected service instance